City Superhost reviews
Is City Superhost any good?
Our guests think so: they rate us 9.2/10 from 8,700+ reviews across Airbnb and Booking.com, and we're rated 4.7 from 324 reviews on Google and 4.9 from 176 on Trustpilot (October 2026). The Airbnb and Booking.com reviews are all from guests, as are most on Google and Trustpilot, and the only quotes here not from guests are two from Steph's interior design clients, which are labelled.
9.2/10
From 8,700+ guest reviews, Airbnb and Booking.com combined
Figures as of October 2026. Each source is counted separately, never added together.
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9+
Years hosting
60,043+
Nights hosted
£10.6M+
Booking value
£6.88M+
Paid to owners
8,700+
Guest reviews
74%
Occupancy
80+
Active listings
Where these figures come from
Portfolio figures as of October 2026 · Rated 9.2/10 from 8,700+ guest reviews on Airbnb and Booking.com · 4.7 on Google · 4.9 on Trustpilot
Occupancy: the 54 homes we managed for the whole 12 months to September 2026 were booked 74% of the nights they were open to guests (owner and maintenance nights excluded). See our Manchester short-let data
In their words
What guests, and our design clients, say about us
Two guests who stayed in homes we manage, and two clients of Steph's interior design work.
“Steph's eye for detail is second to none, she took our brief and delivered exactly what we were after, and then some! From the initial consultation to completion, we have had nothing but a positive experience using City Superhost and will definitely be giving Steph a call when we come to start future projects.”
“City Superhost helped redesign and furnish our living and dining rooms. From selecting the furniture to directing on design, Steph was there every step of the way to bring our vision to life.”
“Brilliantly located and spotless. Hosts were fantastic. Really helpful information and on hand if we had any queries. Best Airbnb experience I have had yet!”
“Comfortable and spacious central apartment. The hosts were very easy to contact, I certainly would happily book through them again.”
Want more? See our homes and reviews on Airbnb.
Independent reviews
Reviewed on Trustpilot
Our guest score lives on Airbnb and Booking.com. Trustpilot is independent and open to anyone who has dealt with us.
4.9/5
From 176 Trustpilot reviews as of October 2026. Profile claimed December 2025.
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Matt or Steph reply to every enquiry personally, usually the same working day. Prefer to talk now? Call 07523 840 013 (Mon to Fri, 9am to 5pm) or WhatsApp us.