About us

We're More Than Just a Property Management Company

Our mission is to deliver exceptional property management to homeowners in Manchester wishing to maximise their revenue.
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Our Story

The Story Behind City Superhosts

City Superhost is an independent Manchester based property management company dedicated to short term lets through sites such as Airbnb & Booking.com. Owned and operated by founders Steph & Matt we provide a personal service to both our homeowners and our guests.

If you’re a Manchester homeowner we can maximise your rental returns to get the most out of your property.

Our Journey
Having moved in together we found ourselves with an apartment to rent out. We took the plunge listing it on Airbnb, made a few tweaks to get it ‘guest ready’ and a week later we were welcoming our first guests intrigued to know who would be staying in our home. The guests were fantastic, the first 5 star review was in and we’ve never looked back!

Now, managing multiple properties and hundreds of 5 star reviews later, we have welcomed thousands of guests to homes in Manchester. It still gives us immense pride to be able to add to peoples Manchester experience from all over the world.


Stephanie Hakim

From hosting our own property to setting up City Superhost – we’ve loved (nearly) every step of the way and our business is going from strength to strength.

My love of travelling first brought me to Airbnb as a regular guest to many hosts around the world. Using Airbnb regularly has allowed us to capture the best and worst from our experiences.

When we got the chance to host our own apartment here in my home city of Manchester, I jumped at it. Taking my valuable knowledge of traveling and different cultures we have been able to create a leading property management company within the city. 


Matt Smith

Over 10 years experience in customer-focused roles has laid the foundation to succeed in the ever-demanding hospitality industry. My sole focus is customer experience for both our guests and our homeowners. For the guests spending their hard earned cash I ensure every experience is a positive one. For you, the homeowner, I ensure the smooth management of your home while maximising long-term profits.


Ellie Grant

I love to travel and find new, quirky places to stay; because of this I've got a lot of experience as both a guest and a host. I'm originally from Cambridge but Manchester has become my home after my partner convinced me to make the move up (still not sure how he won that conversation).

I entered the property industry after a number of years within customer facing roles. Initially within block management before advancing to commercial management. With leading industry knowledge, I help guide our clients whilst also having the personable and soft skills to create a warm, welcoming and attentive experience for our guests.

I love what I do and take real pleasure in helping our guests find their perfect retreat.

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