Pricing
Our fee: 15% + VAT per booking.
That covers the ongoing management. There is a one-off onboarding fee to get you set up, and we have set out the main costs from our management agreement below, so you can compare us properly.
Rated 9.2/10 from 8,700+ guest reviews4.7 on Google4.9 on TrustpilotHosting since 2017Offices in Hale and ManchesterComplete Property Management
Our fee
15%per booking + VAT
One-off onboarding fee: £400 + VAT
Covering professional photography and building your listing.
Fully hands-off, day to day. Here is what the 15% covers:
- Listing creation & optimisation
- Distribution on every major platform + our direct-booking site
- Dynamic pricing, updated daily
- Guest vetting with ID checks, agreements & damage waiver
- 24/7 guest communications + UK guest hotline
- Cleaning, linen & restocking coordination
- Maintenance arranged with trusted local trades
- Check-in / check-out management
- Damage check by the cleaning team after every stay
- Compliance guidance & safety-certificate checks at onboarding
- Monthly owner statement & payout
Good to know
The main costs and terms from our management agreement.
- Platform and payment fees
- Airbnb and Booking.com deduct their own commission from each booking (roughly 15.5% to 18%, depending on the platform), as they would with any manager. Any payment processing fees on bookings are deducted too.
- Initial and deep cleans
- You pay your cleaning fee for an initial clean when we start, then for a quarterly deep clean.
- Your own stays
- 0% commission. You pay the cleaning fee only.
- Repairs
- Repairs and replacements are yours to pay for, as you keep the property and its contents in good, safe condition. We arrange the trades.
- Payouts
- A monthly statement, and payment within 14 working days of each month end.
- Extra work
- Anything outside the standard service, such as waiting in for your own contractor, is £25 an hour. We always agree it with you first.
- Notice
- A rolling agreement with one month's notice, either way. If future bookings can't be honoured after you leave, Airbnb or Booking.com may charge cancellation fees on them.
- Monthly minimums
- None. If a month is quiet, so is our fee.
What you provide
We supply all the linen, towels and consumables. Before you go live, you provide the essentials below, exactly as listed in our management agreement.
- Duvet + 2 pillows per person, per bed, mattress protector & pillow protectors
- Fully equipped kitchen incl. microwave, toaster & kettle
- Washing machine or washer dryer. Drying rack
- Fan (recommended)
- Henry vacuum, mop & bucket
- Refillable soap dispensers attached to walls
- Fast Wi-Fi & TV (book the wifi install in advance)
- Hairdryer, iron & ironing board
- Travel cot
- Optional: pod coffee machine (small pods only)*
- Gas safety certificate & EICR certificate
- Fresh Starts waste management. If you have council bins, these need to be switched to a commercial bin.
* Requires a lockable cupboard to store the pods. Coffee pods are topped up by us and billed back to you.
Guests pay a cleaning fee on every booking, which covers the turnover clean, linen and restocking. You pay it for your initial clean, quarterly deep cleans and your own stays. Wondering if the numbers stack up for your property? Book the free 15-minute valuation call and we'll tell you honestly, including if self-managing is your better option.
New to the numbers? Read what Airbnb management costs in Manchester and the five fees to check before you compare quotes.
9+
Years hosting
60,043+
Nights hosted
£10.6M+
Booking value
£6.88M+
Paid to owners
8,700+
Guest reviews
75%
Avg. occupancy
80+
Active listings
Portfolio figures as of October 2026 · Rated 9.2/10 from 8,700+ guest reviews on Airbnb and Booking.com · 4.7 on Google · 4.9 on Trustpilot
Pricing FAQ
The small print, out loud
Is 15% really the whole fee?
Yes, 15% + VAT per booking is our only ongoing fee. The one-off £400 + VAT onboarding fee and the other costs of letting (platform commission, cleans, repairs and the items you provide) are set out on our pricing page under Good to know and What you provide.
Are there any setup or onboarding fees?
Yes, one. A one-off onboarding fee of £400 + VAT, which covers professional photography and building and setting up your listing. After that, our ongoing fee is 15% + VAT per booking, with no monthly minimums.
How much notice do I need to give?
Just one month's notice, either way. There is no minimum term: the agreement rolls month to month, and we would rather keep you by doing a good job than by contract terms.
Is VAT included in the percentages?
Fees are quoted plus VAT, which is standard across the UK market. Your monthly statement shows the fee and VAT separately, which your accountant will thank you for.
Who pays for cleaning?
Guests pay a cleaning fee on every booking, which covers the turnover clean, linen and restocking, so turnover cleans don't come out of your nightly rate. You pay your cleaning fee for an initial clean when we start, then for a quarterly deep clean. When you stay yourself, you pay the cleaning fee only, with 0% commission.
When do I get paid?
Monthly. Within 14 working days of the end of each month, you get a statement showing your bookings and our fee, and we pay the balance into your bank account.
Can I still use the property myself?
Yes. Block out your dates in the owner app before guests book them. We can't cancel a guest's booking to free up dates. We charge 0% commission on your own stays, just the cleaning fee.
I'm with another manager. How hard is it to switch?
Usually simpler than people expect. Check the notice period in your current agreement, and whether your listing sits on your own Airbnb account or theirs. Then we coordinate the handover with you (calendars, guest messages, cleaning and keys) so bookings carry on as smoothly as possible.
Free property valuation
Find out what your property could earn.
Tell us where it is and how many bedrooms it has, and we’ll send you a free, no-obligation valuation based on real bookings from our Manchester portfolio.
Matt or Steph reply to every enquiry personally, usually the same working day. Prefer to talk now? Call 07523 840 013 (Mon to Fri, 9am to 5pm) or WhatsApp us.