Airbnb management for Manchester and Cheshire landlords

Your property, earning as a five-star short-let. We do all the work.

We're Matt and Steph, and since 2017 we've looked after homes across Manchester and Cheshire. One flat 15% per booking + VAT, on a rolling agreement with one month's notice.

Rated 9.2/10 from 8,700+ guest reviews4.9 on TrustpilotOffices in Hale and Manchester

Founders Matt Smith and Stephanie Hakim outside the City Superhost office in Hale

Matt & Steph, founders

You deal with us directly

75%

avg occupancy

9+

Years hosting

60,043+

Nights hosted

£10.6M+

Booking value

£6.88M+

Paid to owners

8,700+

Guest reviews

75%

Avg. occupancy

80+

Active listings

Portfolio figures as of October 2026 · Rated 9.2/10 from 8,700+ guest reviews on Airbnb and Booking.com · 4.7 on Google · 4.9 on Trustpilot

Independent short-let data from Airbtics ranks us the largest Airbnb manager in Manchester by number of listings (June 2026)

Instant estimate

What could your property earn?

Pick the area and size and your range updates instantly. It's free, and you don't need to give us any details to see it.

Indicative gross annual revenue before fees and running costs, from 2026 Greater Manchester and Cheshire market data and our portfolio of 80+ listings. Not a quote: your exact valuation is benchmarked against comparable properties we actually manage.

Northern Quarter · 1 bedroom

£21,000–£39,500

indicative gross revenue per year · ≈£2,500/month · nightly £105–£145

Northern Quarter, 1 bedroom: estimated £21,000 to £39,500 a year, about £2,500 a month.

Want the exact figure for your home?

Leave your details and Matt will benchmark it against similar homes we manage, free.

We only use your details to reply about your property.

Or book a 15-minute Zoom call. You can also WhatsApp us the postcode.

Open-plan living with vaulted ceiling in Coach House, a premium home managed by City Superhost in Bowdon
Beamed lounge in The Forge, a barn conversion managed by City Superhost in Bowdon
Marble bathroom with freestanding bath in a Bowdon home managed by City Superhost

Fully managed

Everything handled. You stay hands-off.

City Superhost is a family-owned short-let management company, run by Matt and Steph from offices in Hale and Manchester. We handle the day-to-day: guest vetting, 24/7 guest communication, cleaning, pricing and compliance. You get the income without the work.

A flat 15% per booking + VAT for the ongoing service, on a rolling agreement with one month's notice.

See everything we handle →

See it in action

What “fully managed” actually looks like

Four moments from a typical month with City Superhost, none of which need you.

1 Bed Ancoats Canalside Flat

Live on every channel · dynamic pricing on

AirbnbBooking.comVrboGoogleDirect site

This month

19 of 28 nights booked

Or pick a step to jump to it.

How it works

From valuation call to payout in three steps

1

Book a free 15-minute call

A quick Zoom call with Matt. Tell us the postcode and bedrooms, and we will tell you what the property should earn, based on real bookings from the homes we already manage.

2

We set everything up

Photography, listing build, pricing, guest vetting and cleaning teams. A one-off £400 + VAT onboarding fee covers professional photography, your listing build and setup.

3

You get paid

Every month you get a statement with each booking broken down, and your payment within 14 working days of the month end.

Book a free 15-minute call

Distribution

Your property on every platform that matters.

Airbnb, Booking.com, Vrbo and Google, with one synced calendar across all of them. Plus our own direct booking site, where guests book commission-free, and our own contacts for corporate stays.

AirbnbBooking.comVrboGooglestay.citysuperhost.com, directCorporate booking network

Direct bookings on our own site, stay.citysuperhost.com, carry no platform commission, so more of the rate ends up with you.

Where we work

Manchester and Cheshire, street by street

From Northern Quarter lofts to Didsbury townhouses, we price and market each neighbourhood on its own demand drivers, because Manchester is not one market.

Nearly a decade of hosting

Hosting in Manchester since May 2017, and still run by the two people who started it.

Matt & Steph welcomed their first Airbnb guests in May 2017. Every system we run today (pricing, vetting, turnovers, the 2am lock-out playbook) was learned on our own properties first, through 9 years and 60,043+ guest nights.

May 2017Decade: May 2027

9+ years in, and counting.

May 2017

First guests welcomed: our own apartment, listed on Airbnb.

2018

The first owners trusted us with their homes, and we started hosting on behalf of other people.

2020

Leisure travel stopped; hosting did not. We housed key workers, families who could not stay with relatives, and one guest who could not get home to Australia.

2022

Our first office opened with a team of one, around the time we passed our first £1M paid out to owners.

2023

"Best of Manchester" award: recognition for the standard guests had been reviewing for years.

2024

A bigger team and a ground-floor office at 180 Ashley Road, on Hale's high street, shared with Steph's interior design studio, Cheshire Property Studio.

2026

Our own direct booking site, stay.citysuperhost.com, goes live, so guests can book commission-free, and Steph opens the Hakim and Co homeware shop.

Today

80+ active listings · 60,043+ nights hosted · £6.88M+ paid to owners · offices in Hale and Manchester

May 2027

A full decade of hosting. Manchester landlords who join us now will be with us for it.

Reviews

What guests say about the homes we run

Happy guests are what keep a property booked. We're rated 9.2/10 from 8,700+ guest reviews, and 4.9 on Trustpilot. A few of them, in their own words:

Guest review
“Brilliantly located and spotless. Hosts were fantastic. Really helpful information and on hand if we had any queries. Best Airbnb experience I have had yet!”
Rebecca Fell · Manchester
Guest review
“Comfortable and spacious central apartment. The hosts were very easy to contact, I certainly would happily book through them again.”
Zoe Abbott · Manchester

Are you one of our owners? We'd love your review on Trustpilot.

Read more on Trustpilot (176 reviews) or see all our ratings.

Questions, answered

Thinking it over? Start here.

What's a fair Airbnb management fee in Manchester?

Fees vary between managers, so compare everything you would pay, not just the headline rate. Here is how ours works. Our fee is 15% + VAT per booking for the ongoing management: listing, pricing, guest vetting, 24/7 guest communication, cleaning coordination, maintenance coordination and compliance. There is also a one-off onboarding fee of £400 + VAT, which covers professional photography and building and setting up your listing. Airbnb and Booking.com take their own commission from each booking (roughly 15.5% to 18%, depending on the platform), as they would with any manager. Any payment processing fees on bookings are deducted too. You pay your cleaning fee for an initial clean when we start, then for a quarterly deep clean. There are no monthly minimums, and the agreement is rolling, with one month's notice either way. Our pricing page sets out the other main costs from our agreement, such as repairs and the items you provide.

How involved do I need to be once you take over?

You can enjoy a completely hands-off approach, as long as you give us a property guests are going to enjoy: well furnished, well decorated, comfy beds and good Wi-Fi. We do everything else. You will also get an owner app where you can see your calendar, block out dates for your own stays, and check how much you are earning.

What could my property earn on Airbnb in Manchester?

It depends on the neighbourhood, the number of bedrooms and how the home is furnished, so we don't quote a blanket figure. Our instant earnings estimate gives you a starting point, and on your call we'll show you what comparable homes we manage actually earned.

When do I get paid?

Monthly. Within 14 working days of the end of each month, you get a statement showing your bookings and our fee, and we pay the balance into your bank account.

Can I still use the property myself?

Yes. Block out your dates in the owner app before guests book them. We can't cancel a guest's booking to free up dates. We charge 0% commission on your own stays, just the cleaning fee.

How much notice do I need to give?

Just one month's notice, either way. There is no minimum term: the agreement rolls month to month, and we would rather keep you by doing a good job than by contract terms. If future bookings can't be honoured after you leave, Airbnb or Booking.com may charge cancellation fees on them.

What do I need to provide?

A furnished, guest-ready home with the essentials: beds and bedding, an equipped kitchen, a washing machine, Wi-Fi and a TV, plus a gas safety certificate and an EICR. The full list is on our pricing page.

Do I need planning permission to short-let in Manchester?

It depends on your postcode. Parts of Manchester have Article 4 Directions, and converting a residential property to a predominantly short-let use can amount to a material change of use. We check the postcode-specific position, plus your lease and mortgage terms, as part of onboarding.

Who owns my listing and its reviews?

Your home goes live on our established City Superhost host profile, so it launches with a track record behind it rather than starting from zero. If you would rather the listing stayed in your own name, we can co-host it on your own Airbnb account instead. Ask us about both options on your call, including what happens to the listing if you ever decide to leave, and we'll give you a straight answer for your property.

How quickly can we start?

As soon as your property is furnished and guest-ready, we photograph it, build your listing and get it live. Already listed with another manager? Check your notice period, and we will plan the handover with you so bookings carry on as smoothly as possible.

Do you manage serviced accommodation and holiday lets, or just Airbnbs?

All of it. The labels overlap more than people think. Whether you'd call your property an Airbnb, a serviced apartment, a holiday let, a short-term rental or a small B&B-style operation, the work is the same: listings on every major platform, guest vetting, 24/7 communication, cleaning and compliance. We also act as an Airbnb co-host where owners prefer the listing to stay in their own name.

Free property valuation

Find out what your property could earn.

Tell us where it is and how many bedrooms it has, and we’ll send you a free, no-obligation valuation based on real bookings from our Manchester portfolio.

Matt or Steph reply to every enquiry personally, usually the same working day. Prefer to talk now? Call 07523 840 013 (Mon to Fri, 9am to 5pm) or WhatsApp us.

WhatsAppCallFree valuation